Return and Refunds

At Vijcart LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

We accept returns within 30 days of the delivery date under the following conditions:

The item must be unused and in its original condition
The item must be returned in the original packaging
Proof of purchase or order confirmation is required

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items may not be eligible for return:

Used or damaged products caused by misuse
Items returned without original packaging
Clearance or final sale items
Personal hygiene items that have been opened or used, where applicable

3. Refund Process

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

Refunds will be issued to the original payment method
Processing times may take 5–10 business days depending on your bank or payment provider

Shipping costs are generally non-refundable unless the return is due to our error or a defective item.

4. Return Shipping

Customers may be responsible for return shipping costs unless:

The item arrived damaged
The wrong product was received
The product is defective

We recommend using a trackable shipping service for returns.

5. Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery and provide:

Your order number
Photos of the item and packaging
A description of the issue

We will review the issue and work toward an appropriate resolution, including replacement or refund where applicable.

6. Order Cancellations

Orders may only be canceled before they have been processed or shipped.

If your order has already been shipped, you may need to follow the return process after delivery.

7. Late or Missing Refunds

If you have not received your refund:

Check your bank account again
Contact your credit card provider or bank, as processing times may vary
If you still have not received your refund, contact us at:
vijcartllc@gmail.com

8. Contact Information

If you have any questions regarding this Return & Refund Policy, please contact us:

Vijcart LLC
30 N Gould St Ste 58845
Sheridan, WY 82801
Email: vijcartllc@gmail.com